


FAQ
When will my order ship?
Orders are produced and shipped by our print‑on‑demand partner, Gelato. Typically production takes 1-2 days, then shipping takes 4-12 days depending on your location. Once shipped, you'll receive a tracking number.
What if my order is delayed, lost or damaged?
If you don’t see movement in tracking after a few days or haven't received your order, email me. I’ll coordinate with Gelato to investigate and either resend or offer a refund depending on the case. If there’s a print error, damage, or wrong item, contact me with a photo. Gelato will send a replacement at no cost to you after verification.
info@lewixart.com
Can I cancel or edit my order after placing it?
Once the order is submitted to Gelato, changes are usually not possible. If it’s still in your cart or hasn’t begun production, I’ll see if changes or cancellation are available.
How can I contact customer service?
You can reach me at info@lewixart.com

